Pass expired or expiring soon?

Do you have an online account for your bus pass?

Please note this is NOT the same as your login details for the Warwickshire County Council (WCC) website. This is an account just for your bus pass.

Password

Forgotten your password?

If you have an online account from 2018 or earlier we will need you to re-register. Please complete the form below.

Don't yet have an online account for your bus pass?

Finding your pass number:

Your pass number is the 18 digit number across the front of the pass. Please enter the full card number without spaces.
Pass Sample Image

Pass number *

Forename *

Surname *

Postcode *

Date of birth *

The email address you use must be your own. You must not use a shared email address. This is because the email address will be linked to this bus pass and will be used as your login name so you can manage your bus pass online in the future.

Email address

Confirm email address

I do not have an email address

If you do not have an email address then you won't be able to replace a lost or damaged pass online, because an email address is required whenever a payment is made

Home telephone

The password should conform to the following rules:

It must be at least 8 characters in length
It must contain at least one alphabetic character
It must contain at least one numeric character
It must contain at least one 'special character'

Password *

Confirm password *

We may choose to contact you by email when your pass is due to expire. The contact method indicates if you would like to receive an email.

Renewal contact method *

Replacement reason *

Stolen

Lost

Damaged

Crime reference number

Which police force issued the crime reference:

There is a charge of £10 for replacing a lost pass. This is non-refundable, even if you later find your pass. You can pay online with a credit or debit card.

There is a charge of £10 for replacing a damaged pass. This is non-refundable. You can pay online with a credit or debit card.

There is a charge of £10 for a new pass containing a name change. This is non-refundable. You can pay online with a credit or debit card.

You can find more information about delivery and refund policy with our Terms and Conditions.

There is no charge for replacing a stolen pass provided you have a crime reference number. If you do not have a crime reference then you will need to choose 'Lost' as the reason for replacement.

WARNING - Once you click 'Next' your current pass will be cancelled and cannot be reactivated.